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Refund Policy
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Refund & Cancellation Policy – SeaCation Rentals
At SeaCation Rentals, we strive to provide every guest with a safe, enjoyable, and reliable on-the-water experience. We understand that plans can change, and mechanical issues can occur, so we've created a fair and transparent refund policy for your peace of mind.
Cancellations & Refunds
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Cancellations made at least 48 hours in advance of your scheduled rental will receive a full refund.
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Cancellations made within 24–48 hours of the scheduled rental will receive a 50% refund.
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Cancellations made less than 24 hours before the scheduled rental are non-refundable.
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No-shows will be charged in full with no refund issued.
Weather-Related Cancellations
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If SeaCation Rentals cancels your reservation due to unsafe weather conditions, you will receive a full refund or have the option to reschedule based on availability.
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All weather-related cancellations are at the sole discretion of SeaCation Rentals based on real-time conditions and safety assessments.
Mechanical Issues
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If the WaveRunners are unavailable due to mechanical failure or maintenance, a full refund will be issued.
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If a mechanical issue occurs during your rental period, we will refund the portion of the rental time remaining after the issue is reported and verified.
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We strive to ensure all equipment is properly maintained and in excellent working condition before every rental.
Late Arrivals & Early Returns
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No refunds or credits will be issued for late arrivals, early returns, or unused rental time.
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Please arrive at least 15 minutes prior to your scheduled rental time for check-in and safety instructions.
Damage & Equipment Return
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All equipment must be returned in the same condition in which it was received.
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Any damage to the WaveRunners or other equipment will be assessed, and repair or replacement costs will be the responsibility of the renter.
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Refunds will not be issued for rentals ended early due to misuse, unsafe operation, or violation of rental terms.
📧 For cancellation requests or questions regarding refunds, please email us at:
SeacationRentals@gmail.com
Thank you for choosing SeaCation Rentals. We appreciate your business and look forward to getting you out on the water for a smooth and memorable adventure!